frequently asked questions
Frequently Asked Question!
Yes, our payment methods are secure. Mondanette offers 2 payment options:
- EFT/ Banktransfer via your own bank and
- Payfast which offers a 3D secure payment gateway for our clients to pay via EFT, credit/debit card.
All orders placed before 11am, will be delivered within 2-days (48-hours).
There is a R50 delivery fee for orders under R800. Orders over R800 will be delivered for free
Yes, please ad your account number as reference to your payment – this will ensure that we can allocate your payment correctly!
Yes, you will receive a notification via email once you have placed and made payment for your order
Yes, please ensure that someone will be available to receive your order
We deliver in Pretoria, within a 20km radius of our premises.
Yes, please email proof of payment to email@example.com
Please note all claims or discrepancies on your invoice when your order is delivered