FAQ's

frequently asked questions

Frequently Asked Question!

Yes, our payment methods are secure.  Mondanette offers 2 payment options:

  1. EFT/ Banktransfer via your own bank and
  2. Payfast which offers a 3D secure payment gateway for our clients to pay via EFT, credit/debit card.

All orders placed before 11am, will be delivered within 2-days  (48-hours). 

There is a R50 delivery fee for orders under R800. Orders over R800 will be delivered for free

Yes, please ad your account number as reference to your payment – this will ensure that we can allocate your payment correctly!

Yes, you will receive a notification via email once you have placed and made payment for your order

Yes, please ensure that someone will be available to receive your order 

We deliver in Pretoria, within a 20km radius of our premises.

Yes, please email proof of payment to admin.fmp@webmail.co.za

Please note all claims or discrepancies on your invoice when your order is delivered